Role conflict, role ambiguity and ASCA functions as predictors of school counselor job satisfaction
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Few studies have been conducted focusing on job satisfaction in school counselors. The purpose of this study was to explore the impact role conflict and role ambiguity had on job satisfaction among school counselors at the elementary, middle, and high school levels, as well as all levels combined. The impact the percentage of time spent on the American School Counselor Association recommended functions of school counselors (counseling, guidance, consultation, and coordination) (ASCA, 1990) and the percentage of time spent on other duties not falling under the ASCA areas had on job satisfaction was also explored. The Role Conflict and Role Ambiguity Scale and the Job Descriptive Index were administered to 590 school counselors. Role conflict and role ambiguity, as well as the percentage of time spent on counseling, large group guidance, consultation, coordination, and other duties, were all significant predictors of job satisfaction.