Correlates of job satisfaction among mid-level TRIO program administrators in the mid-eastern region of the United States
Washington, Sandra Dee
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This study examined factors that contribute to job satisfaction among directors working for federally funded TRIO programs at colleges and universities in the mid-eastern region of the United States. Both independent and dependent variables were considered in this study. The independent variables were the demographic and institutional factors and the dependent variables were the intrinsic, extrinsic and general job satisfaction factors. The conceptual framework for this study was based on Dawis and Lofquist's Theory of Work Adjustment . This study utilized the 1967 long-form version of the Minnesota Satisfaction Questionnaire (MSQ) to measure the dependent variable of job satisfaction. This self-administered instrument is composed of 100 items which are work-related statements developed to test employees' satisfaction or dissatisfaction with their jobs. Demographic data were collected through the use of a researcher designed data form. A total of 238 useable surveys were returned from directors of TRIO programs working in federal regions II, III, V and VII. The data collected were analyzed using descriptive statistics, content analysis, Independent Samples t -Test, and One-Way Analysis of Variance (ANOVA). This study presented evidence that directors' satisfaction is influenced more by intrinsic factors than by extrinsic factors. The findings in this study indicated that respondents were most satisfied with the job related intrinsic factors of social service, moral values, achievement, creativity, and responsibility. They were least satisfied with the extrinsic factors of institutional policies and practices, compensation and advancement. The results indicated that there were significant relationships between the following independent and dependent variables: race/ethnicity and the social service facet; regional location and the advancement facet; and institution type (two-year/four-year) and the social service facet. This study further revealed that the participants in this study were generally satisfied with their positions. Recommendations for mid-level administrators, institutions, human resource development professionals, policymakers, and researchers were suggested.