Patient perspectives on enhancing type 2 diabetes health literacy: Providers' directive and facilitative roles
Kane, Tera L.
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The present study explores patient perspectives about healthcare providers' effects on health literacy and type 2 diabetes (T2D) from patients' perspectives. As a result, the study gives specific communication and pedagogical strategies that healthcare providers can consider when teaching their patients how to manage their illness. Researchers interviewed or held focus groups with a total of 42 individuals living with T2D. All interviews and focus groups were recorded, transcribed verbatim, and analyzed using constant comparative qualitative techniques. The study shows that, according to patients, providers can both direct and facilitate T2D health literacy development in a number of ways including explaining T2D and how to manage it, considering the context of those explanations, tailoring T2D-related messages to individual patients, providing additional T2D educational resources, and following up with patients. This study extends current literature on patient-provider communication and health literacy by using patients' perspectives to identify specific strategies that healthcare providers can employ in their practices.